FAQ

Please click on the questions to view the answers:

1. What types of payments do you accept?
2. What if I get the outfit and it doesn't fit?
3. How can you offer prices lower than the wedding stores?
4. How can I track the status of my order?
5. How do I get a catalog?
6. Can I visit your local store?
7. Where are your products made?
8. Do your sizes run big / small? The size chart provided shows that I need a different size then normal.
9. Can I receive swatches of the products?
10. Can you customize colors / sizes?
11. How to choose a dress size?

1. What types of payments do you accept?
We accept Visa, Mastercard, American Express, Discover card, money orders, and cashier checks. If mailing a money order or cashier check, orders are processed once funds have been received and verified. Sorry, no personal checks.

2. What if I get the outfit and it doesnít fit?
Simply return it and exchange it for the right one. See our Returns & Exchange Policy for details.

3. How can you offer prices lower than the wedding stores?
Our company negotiates factory direct pricing and maintains only an internet website for sales. So with practically no overhead, thatís how we can offer such fantastic prices.

4. How can I track the status of my order?
After your order is shipped, you will automatically receive an email from us with the tracking number.

5. How do I get a catalog?
We do not have a physical catalog available. All of our products are available on our website.

6. Can I visit your local store?
We do not have a store open to the public.

7. Where are your products made?
90% of our products are made in the USA.

8. Do your sizes run big / small? The size chart provided shows that I need a different size then normal.
They can run big or small. It depends on the manufacturer. We highly recommend following the size chart.

9. Can I receive swatches of the products?
Because we do not manufacture, we do not have swatches available.

10. Can you customize colors / sizes?
Sorry, we do not manufacture, so we cannot customize any color changes to our products. If you need a larger size, we may be able to get that for you. Please contact us.

11. How to choose a dress size?
Read article on: "How to Measure your dress size"

** If you still have questions, please feel free to contact us.

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